Privacy Policy
Brand: 箱瑞®（BOXRUI）
Company: Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Chinese Company Name: 上海精耕钢结构工程有限公司
Last Updated: October 18, 2019
Effective Date: October 18, 2019
Official Website: https://www.boxrui.com
Introduction
Welcome to the official website of 箱瑞®（BOXRUI）.
箱瑞®（BOXRUI） (hereinafter referred to as “we,” “us,” or “our”) is operated by Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
We respect the privacy and personal information of our customers, website visitors, and business partners. We are committed to handling personal information in accordance with applicable data protection laws and reasonable international privacy protection principles.
This Privacy Policy applies when you visit our website, browse our products and project references, submit an inquiry form, provide drawings or project documentation, contact us through email or instant messaging platforms, or use our related online services.
This Policy explains the types of information we may collect, how we use and share such information, international data transfers, data security measures, retention periods, and the privacy rights available to you under applicable law.
1. Information We May Collect
1.1 Information You Provide
When you visit our website, submit an inquiry, or communicate with us regarding our products and services, we may collect the following information:
Name and company name;
Country or region;
Telephone number and WhatsApp contact details;
Email address;
Project name, location, and type;
Product categories, quantities, and purchasing plans;
Product dimensions, specifications, materials, and configuration requirements;
Project budgets and quotation requests;
Design drawings, technical documents, project photographs, and other voluntarily submitted materials;
Information relating to orders, contracts, logistics, and after-sales services;
Other necessary information voluntarily provided during business communications.
Please do not submit sensitive personal information or unnecessary confidential materials unrelated to your project through ordinary website inquiry forms.
1.2 Information Collected Automatically
When you browse our website, we may automatically collect certain technical information where permitted by applicable law, including:
IP address and approximate geographical location;
Browser type and version;
Device type and operating system;
Access times and pages visited;
Referring pages and website activity;
Information collected through cookies and similar technologies;
Technical logs necessary for website security, maintenance, and troubleshooting.
2. How We Use Your Information
We may use your personal information for the following purposes:
Responding to product inquiries, project quotations, and business requests;
Providing quotations, technical recommendations, and customized solutions;
Assisting with product selection, project planning, and specification confirmation;
Communicating about manufacturing, quality inspection, packaging, and logistics;
Processing orders, contracts, payments, and project deliveries;
Coordinating installation guidance, technical assistance, and after-sales support;
Maintaining and improving website functionality and user experience;
Analyzing website traffic and marketing performance;
Preventing fraud, misuse, and information security risks;
Complying with applicable legal, regulatory, and contractual obligations;
Sending product information, project references, and relevant marketing content where the necessary consent or other lawful basis exists.
We will not use personal information for purposes materially unrelated to the original purposes of collection unless the necessary authorization has been obtained or applicable law permits such use.
3. Legal Basis for Processing Personal Information
Where required by applicable data protection laws, we may process your personal information on one or more of the following legal bases, depending on the processing activity:
Your express consent;
Taking necessary steps to respond to inquiries, provide quotations, or prepare to enter into a contract;
Performing a contract between the parties;
Complying with applicable legal obligations;
Our legitimate business interests, including website security, service improvement, customer communications, and ordinary business operations, where permitted by applicable law.
Where processing is based on your consent, you may withdraw that consent where applicable.
Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
4. How We Share Your Information
We do not sell your personal information.
To conduct our business and provide relevant services, we may share necessary information with the following categories of third parties:
Our affiliated companies and authorized business partners;
Website developers, hosting providers, server administrators, and technical support providers;
International logistics, freight, warehousing, and customs clearance service providers;
Banks, payment processors, and other financial service providers;
Installation contractors, technical consultants, and on-site service partners;
IT, data analytics, and marketing service providers;
Accountants, lawyers, and other professional advisers;
Government authorities, judicial bodies, or regulatory agencies legally entitled to obtain such information.
We will reasonably limit the information shared to what is necessary for the relevant purpose.
Where appropriate, we will require service providers processing personal information on our behalf to implement suitable confidentiality and data security measures.
5. International Data Transfers
As 箱瑞®（BOXRUI） serves customers worldwide, your personal information may be transferred, stored, or processed outside your country or region of residence, including in China and other locations where relevant service providers operate.
Such transfers may be necessary for:
International product inquiries and quotations;
Customized project design and technical communications;
Manufacturing and order fulfillment;
International freight, customs clearance, and delivery;
Installation support and after-sales services.
Where required by applicable law, we will implement appropriate contractual, technical, and organizational safeguards and complete any necessary notices, authorizations, or other cross-border data transfer procedures.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Ensure the proper operation of the website;
Remember certain user preferences;
Understand how visitors interact with our website;
Improve website content and performance;
Evaluate advertising and marketing effectiveness.
If our website actually uses Google Analytics, Google Ads, Meta Pixel, or other third-party analytics and advertising services, the relevant providers may process information collected through those technologies in accordance with their respective privacy policies.
Where required by applicable law, we will obtain your consent before using non-essential cookies or tracking technologies.
You may manage or delete cookies through your browser settings. However, disabling certain cookies may affect some website functions.
7. Third-Party Platforms and External Links
Our website may contain links to third-party platforms or services, including:
WhatsApp;
Facebook;
Instagram;
LinkedIn;
YouTube;
Google;
Other relevant third-party service platforms.
When you access these platforms, their respective privacy policies and terms of service will apply to their own data processing activities.
We do not control the independent collection or processing of personal information by third-party platforms. Our responsibility for such activities is limited to what is required by applicable law.
We encourage you to review the relevant privacy policies before using these services.
8. Data Security
We implement reasonable technical and organizational measures appropriate to the nature of our business and the risks associated with personal information processing.
These measures may include:
Restricting unauthorized access to personal information;
Implementing access controls for important accounts and systems;
Applying appropriate website and server security measures;
Limiting employee access to information necessary for legitimate business purposes;
Periodically reviewing, maintaining, and improving information security practices;
Taking appropriate action to address identified security issues.
Although we take reasonable steps to protect personal information, internet transmission and electronic storage cannot be guaranteed to be completely secure.
We cannot guarantee that every method of online information transmission or storage will be entirely risk-free.
9. Data Retention
We retain personal information only for a reasonable period necessary to fulfill the purposes for which it was collected.
Retention periods may depend on:
The duration of inquiries and project communications;
The length of customer relationships;
Contract performance, orders, and delivery arrangements;
After-sales services and product quality traceability;
Financial, tax, and other statutory retention requirements;
Dispute resolution and legal liability;
Retention periods required by applicable law.
When personal information is no longer reasonably necessary for business or legal purposes, we will take appropriate steps to delete, anonymize, or otherwise securely handle it in accordance with applicable law.
10. Your Privacy Rights
Depending on the data protection laws applicable to your location, you may have some or all of the following rights:
To know whether we process your personal information;
To request access to or a copy of your personal information;
To request correction of inaccurate or incomplete information;
To request deletion where legally applicable;
To request restriction of or object to certain processing activities;
To request data portability where applicable;
To withdraw previously given consent;
To object to the use of personal information for direct marketing;
To lodge a complaint with a competent data protection authority.
You may exercise your rights by contacting us using the details provided at the end of this Policy.
To protect personal information, we may reasonably verify your identity before processing your request.
We will handle requests within the time limits required by applicable law. Certain rights may be subject to legal exceptions or restrictions.
11. Marketing Communications
Where we have obtained the necessary consent or have another lawful basis, we may send you:
New product information and product updates;
Project references and application solutions;
Company news and business updates;
Technical materials relevant to your purchasing needs;
Marketing and other business-related information.
You may opt out of marketing communications at any time by using the unsubscribe method provided in a relevant email or by contacting us directly.
Opting out of marketing communications will not prevent us from sending non-marketing notifications necessary to perform contracts, process orders, arrange deliveries, or provide essential after-sales support.
12. Children's Privacy
箱瑞®（BOXRUI） is a business-to-business (B2B) website intended for corporate purchasers, project owners, contractors, distributors, and other commercial customers.
Our website is not intended to provide services to children.
We do not knowingly collect children's personal information in violation of applicable law.
If you believe that a child has provided personal information to us under circumstances that do not comply with applicable legal requirements, please contact us so that we can take appropriate action.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, or applicable laws and regulations.
The updated version will be published on our official website with a revised update date.
Where applicable law requires additional notice or consent for material changes, we will take the necessary steps.
We encourage you to review this page periodically to stay informed about our latest privacy practices.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, our handling of personal information, or your privacy rights, please contact us:
Brand: 箱瑞®（BOXRUI）
Company: Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Chinese Company Name: 上海精耕钢结构工程有限公司
Address: No. 500, Chuansha Road, Pudong New Area, Shanghai, China
Email: boxrui@gmail.com
Official Website: https://www.boxrui.com
