Terms of Service
Brand: 箱瑞®（BOXRUI）
Company: Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Chinese Company Name: 上海精耕钢结构工程有限公司
Last Updated: October 18, 2019
Effective Date: October 18, 2019
Official Website: https://www.boxrui.com
Introduction
Welcome to the official website of 箱瑞®（BOXRUI）.
This website is operated by Shanghai Jinggeng Steel Structure Engineering Co., Ltd. (hereinafter referred to as “箱瑞®（BOXRUI）,” “we,” “us,” or “our”).
These Terms of Service govern your access to and use of our website and related online services.
By accessing or using this website, you acknowledge that you have read and understood these Terms. Where applicable law requires your express consent, we will obtain the necessary consent separately.
This website primarily presents container houses, modular buildings, cleanroom panels, cleanroom equipment, related accessories, and associated design, manufacturing, and installation support services. It also provides channels for business inquiries.
1. Website Purpose and Scope of Services
Our website provides product information, application references, technical information, company details, and business contact services.
Depending on the specific project and the agreement between the parties, our services may include:
Inquiries regarding container houses and modular buildings;
Inquiries regarding cleanroom panels, accessories, and related equipment;
Product specification confirmation and customized solutions;
Project design, manufacturing, and technical support;
Product packaging, international logistics, and shipping coordination;
Installation guidance, project implementation, and after-sales services.
The actual products, scope of services, deliverables, and allocation of responsibilities will be governed by the quotation, technical documents, purchase order, contract, or other valid written agreement confirmed by the parties.
2. Website Information and Product Presentation
We make reasonable efforts to ensure that website information is accurate, clear, and up to date.
However, website text, product photographs, videos, 3D renderings, technical specifications, and project references may be provided for product demonstration, general information, or design-reference purposes.
Unless expressly identified as confirmed product specifications or contractual terms, website content does not constitute an unconditional guarantee regarding a particular product, project outcome, or delivery condition.
Actual product colors, finishes, dimensions, materials, configurations, and structural details may reasonably vary due to customization requirements, manufacturing processes, material availability, or technical updates.
Colors and finishes displayed on electronic screens may also differ from the actual products.
We may update, modify, or correct website content as reasonably necessary but do not guarantee that all information will remain complete, error-free, or unchanged at all times.
3. Customization and Technical Confirmation
Products offered by 箱瑞®（BOXRUI） may be customized according to customer requirements, including dimensions, materials, colors, structures, layouts, functions, and equipment configurations.
To reduce project risks, the parties should confirm the necessary technical information before an order is placed or production begins, including:
Product specifications, dimensions, and quantities;
Material types, thicknesses, performance requirements, and finishes;
Floor plans, structural configurations, and functional arrangements;
Doors, windows, utility connections, and accessories;
Applicable technical standards, certifications, and local requirements;
Packaging methods, shipping conditions, and installation responsibilities;
Drawings, product lists, and technical documents confirmed by both parties.
Customers should identify any specific requirements relating to local building codes, fire ratings, structural safety, cleanroom classifications, energy efficiency, wind resistance, seismic performance, or other special standards before confirming the quotation and contract.
The applicable standards, technical requirements, and allocation of responsibilities should be agreed upon in writing.
Unless expressly agreed otherwise in writing, we should not be considered to have automatically assumed responsibility for all local permits, approvals, engineering design, third-party testing, or regulatory certifications required at the project location.
4. Inquiries, Quotations, and Orders
Product displays and inquiry forms on this website are primarily intended for business communication.
They do not, by themselves, constitute an accepted order or a final purchasing agreement.
Formal quotations will be governed by the quotation documents issued or confirmed by our company.
The quotation validity period, product configuration, price, currency, payment terms, delivery conditions, and other commercial terms will be determined by the relevant quotation or contract.
An order is generally established when the parties have completed the necessary technical and commercial confirmations and formally accept the order by signing a contract, confirming a purchase order, or using another agreed method.
If these Terms conflict with a quotation, order, or contract subsequently signed or expressly confirmed by the parties, the relevant transaction-specific written agreement will generally prevail, subject to any mandatory provisions of applicable law.
5. Prices, Payments, and Taxes
Product prices, payment milestones, payment methods, applicable currencies, tax allocation, and other charges will be specified in the formal quotation, purchase order, or contract.
Unless expressly agreed otherwise in writing, any prices displayed on the website, if applicable, should not be treated as final transaction prices.
For international orders, the allocation of the following costs will be determined by the confirmed contract and applicable trade terms:
Product purchase prices;
International freight and insurance;
Import duties and applicable taxes;
Customs declaration, clearance, and destination port charges;
Local transportation and unloading;
Installation and other project-related service fees.
All payment obligations, deposits, outstanding balances, and refund arrangements will be governed by applicable law and the valid written agreement between the parties.
6. Manufacturing, Shipping, and Delivery
Manufacturing lead times, delivery dates, packaging methods, shipping arrangements, delivery locations, and transfer of risk will be governed by the order, contract, and applicable delivery terms confirmed by the parties.
For shipments involving sea freight, land transportation, multimodal transportation, or destination customs clearance, the customer should provide the necessary consignee information, import documentation, and other relevant materials as required by the contract.
Production or delivery schedules may need to be adjusted due to events beyond reasonable control, transportation disruptions, customs delays, late submission of customer information, material supply changes, or other circumstances addressed in the contract.
The parties should communicate promptly and handle these matters in accordance with the applicable contract.
Inspection, transportation damage, shortages, and quality claims will be handled according to the notice periods, acceptance standards, and evidence requirements specified in the contract.
7. Installation, Site Work, and Project Responsibilities
Where installation guidance, on-site technical support, or installation services are agreed upon, the scope of work, fees, personnel arrangements, site conditions, and allocation of responsibilities must be specified in the contract or other written documentation.
Unless expressly agreed otherwise in writing, the sale of products does not automatically include:
Local permit applications;
Foundation and civil construction works;
Water, electricity, or other utility connections;
On-site lifting equipment and machinery;
On-site installation labor;
Engineering design or construction services not expressly included in the agreement.
The customer is responsible for providing the site access, foundations, working conditions, and project coordination required under the agreed arrangements.
For structural, fire safety, electrical, mechanical, cleanroom, or other specialist works, each responsible party must fulfill its obligations under applicable laws, technical standards, and the contract.
8. Quality, Acceptance, and After-Sales Service
Product quality requirements, inspection procedures, acceptance standards, warranty periods, warranty coverage, and repair or replacement procedures will be governed by the contract, confirmed technical documents, or applicable warranty documentation.
If a customer identifies a quality issue, transportation damage, or a discrepancy from the confirmed specifications, the customer should provide a description, photographs, inspection records, and other reasonable supporting evidence within the period specified in the contract so that the matter can be assessed.
Responsibility for damage arising from the following circumstances will be determined in accordance with the contract and applicable law:
Improper installation or operation;
Unauthorized structural modifications;
Use outside the designed operating conditions;
Inadequate maintenance;
Other causes unrelated to product quality.
Nothing in these Terms excludes or restricts statutory rights, warranties, or liabilities that cannot lawfully be excluded or restricted.
9. Customer Responsibilities and Prohibited Conduct
When using this website, you must comply with applicable laws and regulations.
You must not:
Submit false, misleading, or unauthorized information;
Impersonate another individual or company without authorization;
Interfere with website operations or attempt to bypass security measures;
Access administrative systems, servers, or restricted data without authorization;
Upload malicious code, viruses, or other harmful content;
Copy, distribute, modify, or commercially exploit protected website content without authorization;
Use the website for fraud, infringement of third-party rights, or other unlawful activities.
Where permitted by law, we may take reasonable protective measures if such conduct violates applicable law or creates a material risk to website security, normal operations, or other users.
10. Intellectual Property
Unless otherwise indicated, the text, photographs, graphics, trademarks, brand identifiers, videos, page designs, product materials, and other content on this website are owned by or lawfully used by our company or the relevant rights holders.
Without prior written permission from the relevant rights holder, you may not reproduce, republish, sell, commercially promote, or otherwise use protected content beyond the scope permitted by law.
You may use website information for ordinary browsing and legitimate business communications.
Such use does not transfer ownership of intellectual property or grant any other unauthorized rights.
If you submit drawings, photographs, technical documents, or other materials to us, you must have the legal right or necessary authorization to provide them.
Our use of such materials should be limited to handling your inquiry, evaluating your project, performing a contract, or other authorized purposes, subject to applicable law and the parties' agreements.
11. Third-Party Services and External Links
This website may contain links to third-party websites or services, including:
WhatsApp;
Facebook;
Instagram;
LinkedIn;
YouTube;
Google;
Other relevant third-party platforms.
These services are operated by their respective providers, who are responsible for their own terms of use, privacy policies, and service operations.
Unless otherwise required by applicable law or agreed by the parties, we are not responsible beyond our legally applicable obligations for third-party content, service interruptions, or conduct outside our reasonable control.
12. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for losses arising from reasonably unforeseeable internet interruptions, third-party service failures, unauthorized cyberattacks, or other events beyond our reasonable control, to the extent such liability may lawfully be excluded or limited.
For indirect, special, or consequential losses arising from the use or inability to use this website, our liability is limited only to the extent permitted by applicable law and only where such liability may lawfully be limited.
Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted, including statutory consumer rights that cannot be waived, intentional misconduct, or other non-excludable liabilities.
Quality claims, breach of contract, compensation, and other liabilities arising from specific product transactions will be governed by applicable law and the valid contract between the parties.
13. Force Majeure
If an event beyond a party's reasonable control prevents or delays the performance of its contractual obligations, the affected party should notify the other party within a reasonable period and take appropriate steps to mitigate the impact.
The definition and legal consequences of force majeure will be determined in accordance with applicable law and the parties' contractual arrangements.
14. Changes to These Terms and Website Availability
We may revise these Terms to reflect changes in our business, website functionality, technology, or applicable laws and regulations.
The revised version will be published on our official website with an updated revision date.
Where applicable law requires specific notice or consent, we will comply with those requirements.
We make reasonable efforts to maintain website availability but do not guarantee uninterrupted, error-free access or availability in every location.
15. Governing Law and Dispute Resolution
The interpretation and application of these Terms are subject to mandatory provisions of applicable law.
The parties should first attempt to resolve disputes relating to the use of this website through good-faith negotiations.
If negotiations fail, the competent court or other dispute resolution body will be determined in accordance with applicable law and any valid agreement between the parties.
Specific product orders, international trade transactions, payments, delivery, quality matters, and after-sales issues will be governed primarily by the contract signed or confirmed by the parties and applicable mandatory legal requirements.
16. Contact Us
If you have any questions regarding these Terms, your use of the website, or our products and services, please contact us:
Brand: 箱瑞®（BOXRUI）
Company: Shanghai Jinggeng Steel Structure Engineering Co., Ltd.
Chinese Company Name: 上海精耕钢结构工程有限公司
Address: No. 500, Chuansha Road, Pudong New Area, Shanghai, China
Email: boxrui@gmail.com
Official Website: https://www.boxrui.com
